Two recent positive experiences with big, huge companies (and one ugly one).
1
We ordered some paper towels from [Amazon Fresh](http://amazonfresh.com/). When they arrived, I opened the package and found that some water had gotten inside and mildew was growing. Ew. I called the customer service number, and they not only sent the truck back the same day with a replacement, but they *didn’t charge me for the paper towels at all.*
2
On nights when Laurie is out, Iris and I sometimes order pizza, sit on a picnic blanket in the living room, and watch Harry Potter movies. Sometimes we order said pizza from [Pagliacci](http://pagliacci.com/), sometimes from a [national chain](http://www.pizzahut.com/). Last week, Iris really, really wanted the chain pizza. I looked at the web site and found there were no applicable coupons and that to order a medium thin-and-crispy pizza would cost almost $20. I balked. “Hey, Iris,” I said, “what about frozen pizza?”
“Could we heat it up?”
“Yes.” I went to QFC and got Red Baron Thin n’ Crispy Five Cheese, which was on sale for $3. I put some pepperoni and red onion on my half. Was it really great pizza? No. Was it every bit as good as Pizza Hut? Absolutely.
Red Baron is the pizza from youth. Whenever I feel down, that’s what I need to pick me up.
I haven’t tried Pizza Hut in the US, but in the UK it was the most overpriced and least edible pizza available.
It’s not good. In the immortal words of everyone ever on Top Chef, it is what it is.
Why do you buy paper towels online?
Because they’re free! Actually because even two rolls are a pain to carry home, so I’d rather have someone else deliver them.
pagliacci pizza is gooood. just spent $20 (including tip) – for a medium pepp pizza. worth it? very good. very good za. but yeah, you can eat for cheaper but support a good local co. once in awhile
I support Pagliacci at least once a week, often more.
Ah, but buying frozen doesn’t give you the ability to order a cheese-less, sauce-less pizza with meat on one half: http://www.pizzarules.com/archives/54.
Sometimes technology let’s you order things that really shouldn’t be ordered…
Many hours after first reading this, I am still chuckling over, “Could we heat it up?”.
Since our sales tax is outrageous, I have started buying more groceries online from Amazon. With their sales and free shipping, I save.